Appointments
- NEW! How do Recurring Appointments work?
- NEW! Can I book a Recurring Appointment / Appointment Series?
- My clients are not receiving SMS Notifications, what do I do?
- Are redemptions awarded back to a Package/Membership when an Appointment is cancelled or no-showed?
- Blocked Slot Import (Appointment Import from previous system)
- If a client does not fill out the form prior to their appointment, can I complete it with them in person?
- Can products be excluded from tip calculation?
- How can I close an appointment as paid through my previous booking system?
- Can I view an appointment tally for each day?
- Can I add a late fee for a client?
- Will a Cancellation Fee payment display in the Payroll Report?
- How do I keep track of credit given to clients?
- Can clients add their appointments to their preferred calendars?
- Instagram/Facebook Book Now Feature
- If a client books a new appointment instead of rescheduling, is the payment automatically refunded or transferred to the new appointment?
- If I book an appointment on behalf of a client, can I prompt the client to pay a deposit through Email or SMS?
- If a Card on File is required to book, are clients still able to remove the card?
- When an appointment is marked as “No-show”, does the system automatically charge the no-show fee?
- If I book an appointment from our previous booking system and the client already paid a deposit, how do I mark that in the system?
- How do I create a Form that can be sent to a parent to sign?
- Why does an appointment display as "Waiting for Client Approval"?
- Cancellation Policy & Cancellation Charges - Frequently Asked Questions
- How can I keep track of discounts given to a client?
- Where can clients view my Cancellation Policy?
- Why is add-on time not being added to the appointment when I book an appointment in the Online Calendar or Business App?
- What do the Online Calendar appointment colors mean?
- If a customer has pre-paid and we do not check them in, do we still receive the payment?
- What is the difference between Client Notes and Appointment Notes?
- What does "Not Confirmed" mean in a clients appointment?
- What happens if I have open appointments in Cojilio?