How to Navigate Client Profile Metrics

Login to your Online Calendar

• Click on the appointment of the client who's metrics you wish to view
  • If the client does not have an appointment, search for the client
• To view client details, click on the Client Details box

The Client's Metrics will display:

• • No-Show: Total count of amount of times the client was marked no-show for an appointment
  • Late: Total count of amount of times the client was marked late for an appointment
  • Referrals: Total count of amount of referrals the client has referred to your business (with their referral code) 
  • Total Bookings: Total count of amount of bookings (appointments) this client has made with your business 
  • Total Sales: Total count of gross sales (before tax) the client has spent at your business (total sales of all appointments/services/add-ons/classes/packages/products). 
  • Average Spend: This is the average amount that a client spends at each visit (appointment). 
• All of the clients' Past and Upcoming appointments will also be listed
• You can choose to either Hide or View the stats of clients