How to Cancel a Recurring Membership

WARNING: If the next scheduled payment is in 3 days or less, the next invoice may already been generated in Clover. Cancelling this Membership will not cancel the upcoming payment.

You must go to Clover Dashboard > Invoices > CANCEL the scheduled pending invoice for this customer. Without doing so, this customer will be charged for their next membership payment.

Login to your Online Calendar:

• Search for the customer

• Click on their name
  • Their Client Profile will display

• Click the Packages tab > Click on the Recurring Membership you wish to cancel
  • The Recurring Membership details will display

• Click the red Cancel button
  • Confirm