SMS Notifications for Clients

NEW! "Appointment Reminder #2"
You can now send an "Appointment Booked!" SMS to clients (in addition to the "Appointment Booked!" email confirmation that customers receive currently). 

NEW! "Appointment Booked!"
Highly requested by you! You can now send a second SMS Appointment Reminder to clients

NEW! "Appointment No-Showed!"
You can now send an SMS "we missed you at your appointment!" SMS to clients that no-showed their appointment.

Login to your Online Portal

• Click Settings > Company
• In the "SMS & Email Notifications (for CUSTOMERS)" tab you can control which text reminders will send to your clients
• Turn ON (red) which SMS Notifications you want clients to receive
• Click Update to save your changes

• • Appointment Reminder: Sent to customers to confirm their appointment. This can be customized to send 12, 24, 48, or 72 hours, or 4 or 5 days before the appointment. Customers will respond with “1” to confirm.

  • Appointment Reminder #2: Sent to remind customers of their upcoming appointment. This can be customized to send 2, 4, 8, 12, or 24 hours before the appointment.

  • New Appointment Booked SMS: Notifies customers of their newly booked appointment.

  • Client Self-Check-In SMS: Allows clients to respond with "1" to confirm their arrival.

  • Appointment No-Showed SMS: Notifies customers if they are marked as a "No-Show" for their appointment.

  • Appointment Reschedule SMS: Notifies customers when their appointment is edited or rescheduled.

Important to note: Only the "Appointment Confirmation" and "Appointment Reschedule" SMS Notifications are automatically turned on. You do not have to have all SMS Notifications turned on.