Analytics from customer database need to be included in customer export to excel
Spend totals, last visit, no shows, visit counts etc. All things that are being collected in the app but no way to pull out the data for analytic discovery. On export we get 10 fields that are important but much more should be pulled from the db you are collecting data in. All we get is customer information and loyalty fields. Member since for example is fine but how about last visit?
Happy to speak to one of your developers.
Please sign in to leave a comment.