NEW! Confirm Appointment on behalf of customer (how to confirm an appointment in the Online Calendar)

You have the option to confirm an appointment on behalf of a client if:

• They have not confirmed their 24-HR Confirmation SMS but you know that they are coming to their appointment
• You booked the appointment on behalf of the client and wish to confirm the appointment on their behalf
• You prefer to call clients to confirm appointments manually 

Login to your Online Calendar

• Click on the appointment of the client whose appointment you wish to confirm
• In the Appointment Details, click the Confirm button
  • The Appointment Details will display as confirmed by the staff who confirmed the appointment, and the date and time the appointment was confirmed