Are clients automatically required to add a Card on File?

Clients are not required to add a Card on File when they log in or register. They will be required to add a Card on File when:

• Booking an appointment for a service that has a deposit required
• Booking an appointment for a service that requires full payment
• Booking an appointment for a service with a cancellation policy requiring a credit card
• Purchasing a package
• Subscribing to a membership

You can view if a client has a Card on File by:

• Clicking on the client’s appointment in your Online Calendar > Checkout. The Card on File will appear as a payment method.
• Searching for the client > Clicking on their name. The card icon in the top right will display a checkmark if the client has a Card on File.
• Clicking the "Account" tab. A Card on File will display if the client has added one.