There are 3 ways to collect a tip:
1. In your Clover Terminal:
Login to your Online Calendar
- Click on the appointment you wish to checkout
- Click Checkout
- Click Send to Terminal
- The customer will be prompted to enter a tip
2. In Checkout > Charge Card on File:
Login to your Online Calendar
- Click on the appointment you wish to checkout
- Click Checkout
- In the Tip section, enter the tip amount
- Click Update
- Charge the client’s card on file
- Click Close
3. In Checkout > Send to Terminal:
Login to your Online Calendar
- Click on the appointment you wish to checkout
- Click Checkout
- In the Tip section, enter the tip amount
- Click Update
- Send to Terminal
- The tip entered will reflect in the balance due
Note: With option 3, since the tip is reflected in the Balance Due, the Tip screen will still appear in the Clover Terminal, so the client may potentially double tip. The receptionist would have to communicate this to the client beforehand.
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