How to Reschedule/Cancel in the Booking App (for clients)

How to: Reschedule an appointment in the Booking App

Login to the Cojilio Booking App (iOS) / Cojilio Booking App (Android)

• On your Home Screen, all Upcoming Appointments will be listed
  • Click the Calendar Icon on the app footer to view your appointments in Calendar View
• Click on the appointment you wish to reschedule 

• Click Reschedule
• In the "Are you sure?' pop-up click Yes

• Choose a new day and time

• Click Reschedule

How to: Cancel an appointment in the Booking App

Login to the Cojilio Booking App (iOS) / Cojilio Booking App (Android)

• On your Home Screen, all Upcoming Appointments will be listed
  • Click the Calendar Icon on the app footer to view your appointments in Calendar View
• Click on the appointment you wish to cancel

• Click cancel
• In the "Cancel Appointment" pop-up, click Yes, cancel

Note: If you are outside of your service providers’ Cancellation Policy, you may be prompted to pay the Cancellation Fee.