Can I transfer a client's payment to another class?

Currently, clients and staff cannot "reschedule" a participant from a class while transferring their payment. However, there are three options to manage this situation:

Option 1: Book a New Class for the Client

1. Book a new class for the client
2. In their cart, change the class price to $0
3. Add a note: "Paid deposit on (date of original class)."

Option 2: Keep the Regular Price

1. Book the class at the regular price
2. In the External Payment section, enter the amount they paid to adjust the class balance to $0

Option 3: Contact Cojilio Support

Instead of removing and re-adding the client, you can send an email to the Cojilio Support Team at [e-mail]. Include all relevant details, such as:

• Client name
• New class day/time they wish to be moved to

Our support team can assist in moving the participant to the new class along with their payment.