Mark a client as "No-Show" in the Online Calendar

Log in to your Online Calendar

• Select the appointment you wish to mark as No-Show

• The Complete, Late & No Show buttons will only appear on appointments today or in the past 
  • • You cannot No-Show or Late an appointment that is in the future
• To Cancel the Appointment + Mark the client as No-Show, click No Show
  • A No Show Pop-up will appear
    • Click Cancel to not mark the client at No Show
    • Click Confirm to not mark the client at No Show

• After clicking Yes, cancel to cancel the appointment, the Cancellation Penalty pop-up will appear
  
  • The provider has the option to either not charge the client by clicking No, do not charge or charge the client by clicking Yes, charge client

• A green success message will appear at the top of the appointment details, which will display as Cancelled - No Show