Complete an Appointment in the Online Calendar

Login to your Online Calendar 

• Click on the appointment you wish to mark as Complete

• If the appointment is Today, the Complete, Late & No Show buttons will appear 
  • To mark the appointment as completed, click the Complete button

• If the appointment is in the future, you are only able to Cancel the appointment 
  • The Complete button will only appear when the appointment is in the past or today

• If the appointment has an unpaid balance, a Client has not paid yet pop-up will appear

• Add Tip: If the client has tipped, add the tip in the text box to include it in your Sales Reporting & Tracking
  
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• Select how they paid: Enter how the client paid their balance (Cash, Visa, MasterCard, Amex, Debit, or External Payment App)
• Click Confirm to close the appointment 

• Once you've clicked Confirm, the Appointment Status will be marked as Complete

• You're able to see the Paid & Tip calculated & displayed

• The Completed Activity Row will appear in Activity List

What happens if I do not complete an appointment?

If you do not Complete the appointment, the following will not occur:

• Client receives their loyalty points
• Client metrics are updated with the appointment price
• Client will not receive Leave Review & Tip 
• Business Dashboard Metrics are updated with the appointment information