How do I set a Cancellation Policy & No-Show Fee?

Login to your Online Portal

• Go to Services in the side menu 
  • In the Service List, click on the Service you wish to assign a Cancellation Policy to

• Go to the Cancellation Policy + No-Show/Cancel Fee Tab

• • Set your Cancellation Policy Time-frame from the drop-down list of options

• Enter your Cancellation Policy Message for your clients to view and accept when booking
• Toggle ON Credit Card Required to set a Cancellation Fee and No-Show Fee amount to charge clients when they cancel or no-show
• Enter the Cancellation Charge Amount $
• Enter the No-Show Fee Amount $
  • Check OFF "Same as Cancellation Fee" if you want the No-Show Fee to be the same as the Cancellation Charge Amount set
• Click Update to save your Cancellation/No-Show Policy for this service