I can’t add a staff member / a new staff member isn’t saving

Are you missing required information? Ensure all required fields are filled in

Did you assign them to a Location? A staff member cannot be created without being assigned to at least one location

Login to your Online Portal

• Click Staff in the side menu

• Click on the Staff who you wish to assign to a location
• Assign them to a location
• Click Update

Has their email address or phone number already been used? An email address and phone number can only be assigned to one staff member