My staff member cannot upload media in the Business App

1. Has your staff member been assigned to a Position with the permission to upload media galleries? If their position does not include this permission, the Upload Icon will be hidden for them in the Business App!
   • To verify their position permissions: 
     • Go to Staff in the side menu
     • Click the staff member 

• • In the User Details section, check which position they are assigned to. If they are assigned to a position that is not allowed to upload media, you can change their position > click Update to save changes

How to see the permissions set for a position: 

• To ensure that position has the authority to upload, click Staff in the side menu
• In the Positions section, click the position

• In the Upload section, ensure the upload authority you would like them to have is switched on.
  • Switch on for the type of uploads you would like them to have.
  • Click Update