I accidentally created a duplicate subscription, what do I do?

How to Connect Your Clover Merchant ID Account to an Existing Cojilio Subscription

If You Created a Subscription through Cojilio Buy Now:

1. When connecting your Clover Merchant ID Account, ensure you select "Connect Existing" since you already have an existing Cojilio subscription.

   Note: If you select a paid tier instead, this will result in a duplicate subscription being created.

If You Created a Subscription through the Clover App Market:

1. Your Clover Merchant ID Account is already connected.
2. You do not need to create a subscription through Cojilio Buy Now.

What to Do if You Accidentally Created a Duplicate Subscription

If you created a duplicate subscription, you will receive four Welcome Emails with different 4-digit Business ID numbers (for example, 1578). The Cojilio Support Team ([e-mail]) will also reach out.

To eliminate a duplicate subscription:

1. Respond to the Cojilio Support Team ([e-mail]) or reach out for further assistance.