Understanding Processing Fees
Clover processing fees are pass-through rates, meaning these are the fees you incur for any transactions (e.g., charging a deposit, charging a card on file). Cojilio does not charge any additional fees for processing.
For more details on your specific processing fees, reach out to your Clover representative or Clover support.
Passing Processing Fees to Customers
If you wish to pass the processing fees to your customers, Cojilio integrates with Clover's "additional fees" feature. You can create a service fee (e.g., 2% for card processing) in Clover and sync it with Cojilio.
Steps to Set Up a Service Fee:
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Create the Service Fee in Clover:
- Define the processing fee as a service fee in your Clover account.
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Enable Automatic Charge:
- Toggle ON "Automatically Charge Extra Service Charge on all transactions" in the Cojilio Online Portal in Settings > Clover Sync Settings
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Assign the Service Fee to Cojilio Services:
- Go to the Cojilio Online Portal
- Select Services > Click on a specific service > Scroll down to Tax Settings
- Assign the service fee
When customers book an appointment online, the service fee will be applied.
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