How to re-open a cancelled appointment in the Online Calendar

Login to your Online Calendar

• Click on the cancelled appointment you wish to re-open

• Click Re-Open Appointment
  • The appointment will now be re-opened!
  • You can choose to re-open a cancelled appointment to complete the appointment or mark a client as no-show and charge them a cancellation fee. You can also choose to re-schedule or edit the appointment for a different date and time.

Additional Tutorials:

• For a tutorial on how to complete an appointment, check out this article: Complete an Appointment
• For a tutorial on how to mark a customer as no-show and charge them a cancellation fee, check out this article: How to charge a Cancellation Fee and process a Refund
• For a tutorial on how to reschedule an appointment, check out this article: Reschedule / Edit an existing appointment